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Job Alert: Customer Care Representative at Mosgbenks Global Services Limited

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  • Mosgbenks Global Services Limited (MGS- Ltd.) – is an International Education and Immigration consult firm.

    Customer Care Representative

    • Job TypeFull Time
    • QualificationOND   BA/BSc/HND  
    • LocationLagos
    • Job Field
      Customer Care  
     

    Job Descriptions

    • A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints.
    • They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

    Job Responsibilities

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    Required Qualification

    • OND, HND & B.Sc Respectively.

    Method of Application

    Interested and qualified candidates should forward their Resume to: [email protected] using the “Job title” as the subject of the email.

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