Job Alert: Customer Experience Representative at POINT – Print Outsource International
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Pointsource is an ICT firm involved in Gadget Sales, Web Services and Tech Consultancy.
Customer Experience Representative
- Job TypeFull Time
1 – 3 years
- Job Field
Qualifications and Requirements
- Minimum of OND in Marketing, Business Administration, Computer Science or related discipline
- Minimum of 1-3 years experience
- Must possess excellent written and communication skills.
- Persuasive personality with outgoing positive attitude Demonstrated aptitude for problem-solving; ability to determine solutions for customers
- Result driven, timely, innovative with good negotiating skills
- Ability to self-motivate and multi-task, work independently or within a team
- Proficiency in using Microsoft Applications such as Word, Excel
- IT & Phone savvy.
- Receives customers’ requests by telephone / mail, analyzes requests and respond accordingly
- Assists in resolving customer problems and complaints.
- Recruit new customers and do follow up
- Digital marketing & Cold calling
- Involve in all forms of advertisement drive.
- General office duties.
- Applicants must have a Government issued ID, Original School Certificate and reside in Lagos, preferably within 15km of Ikeja.
- In return, we offer a competitive salary. Salary plus Commission plus Bonus and opportunity to progress your career.
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the “Job Title” as subject of your mail