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Job Alert: Customer Experience Representative at POINT – Print Outsource International

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  • Pointsource is an ICT firm involved in Gadget Sales, Web Services and Tech Consultancy.

    Customer Experience Representative

    • Job TypeFull Time
    • QualificationOND  
    • Experience
      1 – 3 years
    • LocationLagos
    • Job Field
      Customer Care  
     

    Qualifications and Requirements

    • Minimum of OND in Marketing, Business Administration, Computer Science or related discipline
    • Minimum of 1-3 years experience
    • Must possess excellent written and communication skills.
    • Persuasive personality with outgoing positive attitude Demonstrated aptitude for problem-solving; ability to determine solutions for customers
    • Result driven, timely, innovative with good negotiating skills
    • Ability to self-motivate and multi-task, work independently or within a team
    • Proficiency in using Microsoft Applications such as Word, Excel
    • IT & Phone savvy.

    Responsibilities

    • Receives customers’ requests by telephone / mail, analyzes requests and respond accordingly
    • Assists in resolving customer problems and complaints.
    • Recruit new customers and do follow up
    • Digital marketing & Cold calling
    • Involve in all forms of advertisement drive.
    • General office duties.
    • Applicants must have a Government issued ID, Original School Certificate and reside in Lagos, preferably within 15km of Ikeja.

    Remuneration

    • In return, we offer a competitive salary. Salary plus Commission plus Bonus and opportunity to progress your career.

    Method of Application

    Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the “Job Title” as subject of your mail

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