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Job Alert: Customer Service (Logistics) at Quicky Dispatch Service Nigeria

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    Customer Service (Logistics)

    • Job Type Full Time
    • Qualification
    • Experience None
    • Location Lagos
    • Job Field Customer Care&nbsp

    Duties and Responsibilities:

    • Help manage current customer accounts.
    • Deal with a high volume of inbound and outbound phone calls.
    • Maintain relationships with carriers and customers.
    • Provide exceptional customer service to customers and carriers.
    • Solve customer and carrier problems and help resolve issues.
    • Provide shipment quotes for customers and set up shipments as required by customers.
    • Excellent multitasking skills within their work space as well as computer software programs.
    • Be a professional representative of our company that other employees look up to.

    Job Requirements:

    • Knowledge of Logistics
    • High quality written and verbal communication skills
    • Ability to adapt to changes in the work environment
    • Accurate and able to produce quality work
    • Dependability
    • Problem solver
    • Ability to work in teams and open to others’ views
    • Show respect toward others with cultural differences
    • Quality decision making
    • To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
    • Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

    Method of Application

    Applicants should send CVs to [email protected] using the job title as subject of the mail

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