Job Alert: Customer Service Officers at Tempkers Limited
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Tempkers Limited is a Human Resource Company with a Focus to Help CEOs and Executives, Build a Profitable Buisness by Recruiting and retaining valuable Staff.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Abuja (FCT)
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- At least 2 years working experience as customer service officer.
- Ability to stay calm when customers are stressed or upset.
- Computer literate.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices.
Application Closing Date
31st January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.