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Job Alert: Customer Service Officers at Tempkers Limited

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Tempkers Limited is a Human Resource Company with a Focus to Help CEOs and Executives, Build a Profitable Buisness by Recruiting and retaining valuable Staff.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Abuja (FCT)

Job Description

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Requirements

  • At least 2 years working experience as customer service officer.
  • Ability to stay calm when customers are stressed or upset.
  • Computer literate.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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