The Relationship Tips
Take a fresh look at your lifestyle.

Job Alert: Customer Service Representative at Westfield Consulting


  • Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the right decisions & improve their organizational performance. As a partner to our clients, we work as integrated members of the team and strive to provide valuable deliverables that meet their goals.


    Customer Service Representative

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Lagos
    • Job Field Customer Care&nbsp

    Location: Ikeja, Lagos

    Job Summary

    • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
    • He or She helps customers understand the products and answer questions about their reservations.
    • They can sometimes be seen as having a role in sales.

    Job Responsibilities

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times
    • Responding promptly to customer inquiries
    • Communicating with customers through various channels
    • Acknowledging and resolving customer complaints
    • Knowing the company’s products inside and out so that all questions can be answered
    • Processing orders, forms, applications, and requests
    • Keeping records of customer interactions, transactions, comments, and complaints
    • Communicating and coordinating with colleagues as necessary
    • Providing feedback on the efficiency of the customer service process
    • Ensure customer satisfaction and provide professional customer support.


    • Bachelor’s Degree in English or related Art courses
    • Ability to stay calm when customers are stressed or upset
    • Good use of computers
    • Experience working with customer / sales support.

    Skills / Competencies:

    • Knowledge of customer management practice
    • Problem-solving attitude
    • Excellent communication skills
    • Teamwork and good work ethics
    • Persuasive Speaking Skills
    • Ability to Use Positive Language.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Method of Application

    Subscribe to our newsletter
    Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
    You can unsubscribe at any time
    Leave A Reply

    Your email address will not be published.

    This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More