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Job Alert: EDF Energy: Regional HR Case Advisor


Job description:

The Opportunity

Regional HR Case Advisor, Torness, Competitive Salary & Benefits.

We are seeking a Regional HR Case Advisor with senior stakeholder management skills, and experience of excellence in client service delivery in a large organisation that has a wide range of business functions and business drivers. We’ll value your existing skills and experience while providing the opportunity for an individual with an agile approach, and mind set, to develop your career.

As part of your proactive advisory role, you will spot trends and make recommendations to HR Business Partners. You will proactively drive interventions with people managers to address identified people issues across the business.

Part of this role may see you liaise with external agencies/functions such as legal and local union representatives regarding the people issues related to procedures and policies and to ensure that people managers work within the defined policy and procedures.

You will feed back on processes, procedures, continuous improvement and ‘lessons learned’ to the HR Delivery Team in order to improve our delivery of stakeholder support. You will share knowledge with the team on individual case management to ensure best practice is developed and used.

The Person

You will provide a proactive, professional HR advice and guidance service which meets or exceeds defined service levels. This will involve providing legally compliant, operational and business focused HR advice to managers on a range of HR cases.

You will lead managers through predominantly, but not exclusively, the four main case processes: Grievance, Disciplinary, Performance, and Health-Related Absence. You will be responsible for managing a variety of cases across each of these areas and will support and coach managers across a number of business units.

Once a case is transferred to you, you will be responsible for managing that case from beginning to resolution, including the logistics that go with that particular process,

You will ensure that cases adhere to the appropriate procedure and are managed in line with the level of risk, relevant employment legislation and custom and practice/best practice. You will keep appropriate records of hearings (accurate file notes / timelines, etc.).

You will attend formal case hearings: you will be accountable to prepare, support, direct and coach managers through the hearing process in line with Company policy, guidelines, best practice, as well as employment law requirements. Case hearings may take place within any reasonable location within an agreed region.

The Skills

  • You will have achieved or be working towards Graduate member of the CIPD or have equivalent professional experience and have broad knowledge of current employment legislation and best practice.
  • Demonstrable experience of managing and attending case hearings, providing advice and support on the hearing process and policy issue, while taking appropriately detailed meeting notes.
  • Demonstrable experience of successfully coaching managers to achieve successful resolution of the full range of employment issues including discipline, grievance, poor performance, attendance etc.alongside developed listening and questioning skills with a strong ability to translate complex legislative and policy situations into clear and comprehensible responses and actions.
  • Good understanding of GDPR.
  • Well organised with ability to multi-task and proactively manage a variety of different cases at any given time and excellent attention to detail.
  • Strong positive team ethic, “can-do” attitude, excellent relationship building, communication, coaching and consulting skills, with the ability and confidence to liaise with stakeholders at all levels of leadership and flex style to deal with different situations.

Competitive Salary + Benefits

We offer a competitive salary and benefits package, including a defined benefit pension scheme, a wide range of flexible benefits to suit your lifestyle, and the opportunity to earn bonus.  Although these roles are advertised on a full-time basis as standard, flexible working arrangements will be considered.

Why EDF Energy?

We’re proud to be an inclusive, disability confident employer and recognise the importance of employee well-being.  Our roles are advertised on a full-time/part-time basis as standard with the opportunity to discuss flexible working arrangements.

We’re about the people who work with us and we celebrate their diversities and embrace the value that their differences bring. We believe that a culture of inclusion forms the basis of a truly sustainable business and is vital to shaping a strong and fresh-thinking organisation, with a number of employer networks and benefits to suit your lifestyle.

Recruiting from the widest possible pool of talent, we assess every potential employee against our four key behaviours – Integrity, Inclusion, Inspiration and Impact. We make sure that our workforce is a true reflection of our communities and customers. Their unique perspectives not only give us a better understanding of customers from all walks of life, but bring fresh ideas too.


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