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Job Alert: Recovery and Collection Executive at Smart Partners


  • Smart Partners Consulting Limited – Our client who runs a microfinance firm is recruiting to fill the position below:

    Recovery and Collection Executive

    • Job TypeFull Time
    • QualificationBA/BSc/HND  
    • Experience
      5 – 10 years
    • LocationLagos
    • Job Field

    Job Description

    • We are in need of a Recovery and Collection Executive who is to apply the different strategies as defined in the Recovery process, policy and strategy manual to have delinquent and default accounts regularized and/ or to provide credit solutions to customers.


    • Manage Large NPA accounts and discuss with customers on credit solutions as defined per the Collections and Recovery Process, Policy and Strategy manual to reduce the NPA exposure.
    • Ensure that documentations relative to the debts are up-to-date (Search on Asset, Security documents, property valuation reports)
    • Ensure that for all process there is a maker and checker process in preparation of vouchers, reconciliation of accounting reports and any other reporting and submission with Collections and Recovery
    • Strict adherence to the Recovery process and policies, Internal policies as well as regulatory guidelines whilst at the same time ensuring proper adoption by the Recovery team members
    • Adopt proper records management principle as defined by the bank in terms of upkeep and filing of documentation
    • Ensure that the submission timeline is respected with the no delay to internal as well as external stakeholders
    • Develop good rapport and liaison with other departments (OPC,Credit Card dept, Finance, IT, Legal, Credit Admins etc…) relative to any recovery process or activity
    • Assist and participate in Internal and External audit reviews and also contribute to management responses
    • Provide management on regular basis trend analysis of the portfolio and recommend credit measures to be applied
    • Steer meetings with Litigation team on cases where foreclosure/ legal recovery have already commenced so as to activate process
    • Regularly conduct site visits of high ticket size NPA accounts to assess the recovery scope and also define on the recovery strategy to be adopted
    • Conduct Regular meetings with legal administrators/ receivership managers to ensure cases are closed within reasonable period of time


    • Minimum BSc with at least 10 years MFB experience / Under Graduate / Post Graduate
    • At least 5-10 years banking experience
    • Experience within Credit and/or Risk
    • Experience in Debt collections
    • Understanding of BoM guidelines
    • Legal recovery knowledge as well as BPA
    • Understanding of BASEL convention will be an advantage.
    • Additional skills:
    • Communication and Listening skills
    • Negotiation Skills
    • Fluency in English and French
    • Ability to use Microsoft Office tools (Excel, Word, PowerPoint)
    • Financial – Accounting Principles & Practice
    • Credit assessment
    • MIS Analytics
    • Lending Procedures and Legal aspects would be an advantage
    • Risk Management
    • Leadership
    • Planning and Organizing
    • Team Player
    • Can do attitude
    • Innovative

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the mail.

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