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Job Alert: Ticketing Officer at God Is Good Motors – GIGM

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  • Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria’s travel land-scape.

    Read more about this company

    Ticketing Officer

    • Job Type Full Time
    • Qualification
    • Experience
    • Location Edo
    • Job Field Travels & Tours&nbsp

    LOCATION: BENIN, EDO STATE

    • Sell bus ticket at GIGM.com terminals to walk in guest
    • Make and/or change travel reservation for walk in guest using the online booking system
    • Create and maintain guest reservation records
    • Resolve service problem by clarifying the guest complaint via phone, email and in person
    • Forward booking/traveling reschedule request to the concerned unit
    • Serve guests by providing service information related to travelling schedule, fare and payment
    • Announce arrival and departure information using the public address system
    • Assist in guest luggage check in
    • Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
    • Adhere to the company’s policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
    • Promote the online booking, app downloads and other products and services of the company to customer

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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