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Job Alert: Vestas: Area Manager Service Finland

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Area Manager Service Finland
FI,Vaasa|Management|Full-Time | ID: 6222

Are you a strategic and dynamic leader with the ability to guide, empower and drive other team leaders? We’re looking for a business-focused area manager to help drive and improve productivity for the success of our service department in Finland. This is an exciting challenge for the right person to help guide service forward into a growing future!

SBU NCE > Service > Finland
Vestas Northern and Central Europe is a sales business unit covering the Nordic countries, UK, Ireland, Poland, the Baltics, Germany, Benelux as well as Eastern Europe and south of Africa. With our headquarters in Hamburg, we are responsible for the sales function, project, installation and service of wind farms throughout these regions. We strive to be the No. 1 performing business unit within Vestas, and we aim to make Vestas North and Central Europe the best place to work. Service Nordics department is responsible for operation and maintenance of wind power plants in the area.

Responsibilities
As Area Manager for Finland you will be the immediate manager for a group of team leads that lead service technicians and you are responsible for carrying out the company strategy in this area.

A successful candidate for this position will be able to combine attention to strategy with effective decision making, has a professional mindset, works well with his/her own team as well as cross-functionally and not least has strong managerial skills with a proven track record.

Areas of focus include:

  • Management of the contribution margin and associated profit and loss account for the region. Supporting the Service Director in the development of strategy for the Business Unit
  • Maximise productivity by increasing output and sales and/or reduce costs, through effective use of KPI’s
  • Ensure service delivery and customer relationship management is performed to Vestas standards across the customer base and within contractual agreements. Effectively resolving all escalated customer complaints and requests
  • Being proactive with customer contact; accountable for all service contract negotiations within the Region, providing subsequent advice and guidance to Sales regarding Service.
  • Manage all resources and balance workload requirements through effective delegation both in the office and field
  • Recruitment, development and retention of all employees within the region to achieve and maintain a high-performance team. Establish and maintain effective communication framework across the team on both a formal and informal basis
  • Ensure Health and Safety standards are adhered to at all times across the region

Qualifications

On the professional side, we believe you have/are:

  • Extensive leadership experience, which includes managing complex teams including both direct and indirect staff and managers
  • A strong leader with the ability to relate to and motivate people at all levels both locally and remotely
  • Experience driving a business area with a strategic commercial focus
  • Computer literate, able to use MS Office, in-house database and SAP based systems (or equivalent) for both administrative and analytical functions
  • Experience from process improvement methodologies, such as Lean, or a strong willingness to learn
  • Fluent in Finnish and English, written and verbal

Competencies

We believe you possess solid leadership skills by acting as a good example and communicate in a clear and understandable way. You have good self-awareness and feel confident in decision making. Your work approach is characterised by simplicity, accountability and getting people working and solving issues together.

Furthermore, we believe you are/have:

  • Solid understanding of our business with its processes and what creates value for the customer and for Vestas
  • Ability to develop and guide other leaders
  • Ability to create and maintain relationships with both external customers as internal Vestas departments at different levels
  • Financial understanding and ability to steer own area towards long term profitability and growth
  • Ability to drive projects both independently and in a team
  • A health and safety mindset by observing rules, internal instructions as well as working with continuously improving Safety for all employees

What We Offer
We offer an interesting job with good professional and personal development possibilities as well as a competitive salary and attractive benefits package. We are a team of skilled and committed colleagues who are all enthusiastic about wind energy and provide superior solutions to our customers. You will work in an open and flexible environment with competent and positive colleagues who are prepared to help when needed. By joining Vestas, you will have the opportunity to develop a career with a leading wind power company within an exciting and growing industry.

Additional Information
You will be working in our office in Vaasa, Finland. Please expect two travel days per week.

For additional information on the position, please contact Senior Recruiter Martin Whittle 447515325141.

You can apply online by clicking on the “Apply Online” button at the top or bottom of this page.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 105 GW of wind turbines in 80 countries, we have installed more wind power than anyone else.

Through our industry-leading smart data capabilities and unparalleled more than 86 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions.

Together with our customers, Vestas’ more than 24,500 employees are bringing the world sustainable energy solutions to power a bright future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity.

We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.

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