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Job Alert: Vestas: Service Manager (f/m) – Rostov-on-Don, Russia

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Service Manager (f/m) – Rostov-on-Don, Russia
RU,Rostov-on-Don|Management|Full-Time
| ID: 5222

Are you passionate about pursuing a career in a sales organisation working with a significant growth strategy in the wind industry? Are you looking for a position with broad scope and high business impact? Then take a closer look at Vestas.

Sales > SBU NCE > Service Russia

Vestas Eastern Europe (part of Vestas North Central Europe) is a Sales Business Unit covering Russia. We are responsible for the Sales, Installation and Service of wind farms throughout the country. We strive to be the No. 1 performing Business Unit within Vestas, and we aim to make Vestas NCE the best place to work.

The Service Manager (f/m) is responsible for the Service delivery in the Region. He / She maintains an Organisation that is fit to meet customer demands and contracted scope of Services in a highly efficient, safe, compliant way while delivering on the internal KPI’s and PPI’s as well as on committed budgets.
The Service Manager (f/m) is in charge of employees and organisational development, advancing our work methods and safety and quality culture. He/she further supports the Service Director in providing counselling about tendencies, risks, recommendations based on daily business and KPI development

Responsibilities

  • Leading all people leaders and direct reports in the country. This comprises both the site planning support and the field staff as well as Recruiting and developing employees to obtain an excellent team performance
  • P&L responsibility for the Region, especially in regard to the direct cost development in the contract portfolio
  • Execution of regional Projects and managing of local cost out projects to maximize the efficiency of the operation
  • Responsible for flawless and compliant process setups and adherence in the local Service Organisation, including maintaining safety and quality standards
  • Alignment on Technology, Technical Support, Supply chain and Procurement for the Service needs to reach the objectives
  • Claim Management and Issue resolution with customers on escalated topics; regular customer meetings; Contract lifetime management and renewal support
  • Translation of the Vestas Service Strategy into fitting local initiatives
  • Maintaining international cooperation within the Vestas network

Qualifications

  • Technical university degree
  • Minimum of 10 years professional track record
  • Operative for at least four years in a Service leadership position
  • Extremely solid commercial skills
  • Proven performance as leader of teams for minimum three years
  • Very experienced in SAP and MS Office
  • Very good knowledge in English

Competencies

  • High customer and service orientation
  • Strong communication skills
  • Structured and analytical way of working
  • High problem-solving skills

What we offer

  • A team of skilled and committed colleagues who are all enthusiastic about wind energy
  • The opportunity developing a career within a very exciting industry in a global company
  • Private and occupational insurance

Additional information

Please apply online. Work location is Rostov-on-Don.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 101 GW of wind turbines in 80 countries, we have installed more wind power than anyone else.

Through our industry-leading smart data capabilities and unparalleled more than 86 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions.

Together with our customers, Vestas’ more than 24,600 employees are bringing the world sustainable energy solutions to power a bright future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity.

We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels:

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