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Job Alert: Vestas: Technical Support Technician – Brighton, CO

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Technical Support Technician – Brighton, CO
US,Brighton, CO|Skilled Worker / Semi-Skilled Worker|Full-Time
| ID: 7103

Are you looking for a new opportunity within a growing industry? Do you have experience supporting an Engineering Group in a production setting? Are you looking for the challenge of supporting a fast-paced factory environment?Then we are looking for your skills at Vestas, the leader in Wind Power

Assembly Region Americas/PEX/Technical Support/Quality Control

Provides engineering support for ongoing and new operations by being the first line of troubleshooting for production line to align with shift structures for the production team. This person is responsible for technical resolutions by fielding radio calls and ensuring documentation is clear, complete and concise. This person will route Bill of Materials to appropriate areas on the floor and work closely with the Engineering team to create Engineering Change Orders (ECOs) and make documentation changes within SAP.

Responsibilities

  • Set up routings in ERP system
  • Participation in transfer of technology from Prime Factories
  • Set up and updating of operation numbers on Bill of Material
  • Responsible for creation, validation, and maintenance of Production Work Instructions and Production Inspection Instructions in the relevant systems
  • Develops and updates process procedures to ensure that documentation is accurate and understandable.
  • Provides technical support to the factory’s production and logistics functions concerning product documentation.
  • Interfaces with all levels of management and employees to gather information and provide guidance for implementation.

Qualifications

  • Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Previous knowledge of Internet software; Manufacturing software; Spreadsheet software and Word Processing software.
  • Experience in Manufacturing organization
  • Experience composing work instructions
  • Experience formulating and processing engineering change requests
  • Experience with ECM and ERP systems (Preferred)
  • Understanding of ‘lean’ principles (Preferred)

Competencies

  • Analytical – Synthesizes complex or diverse information; Collects and researches data.
  • Design – Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback.
  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability – Follows instructions, responds to management direction.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

What we offer

As a member of the Vestas team, we offer a competitive salary and one of the most comprehensive benefits plans in the industry. Among the many amenities we offer: healthcare; dental; vision; vacation and sick time; generous 401(k) plan; tuition assistance; and much more.

It is the policy of Vestas to afford equal employment opportunity without regard to age, race, religion, color, gender, or national origin, and to afford equal opportunity to veterans and individuals with a disability, or any other characteristic protected by federal, state, provincial, or local law. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative within the People & Culture department.

Additional Information

This position is located in Brighton, Colorado / Nacelles Factory.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 105 GW of wind turbines in 80 countries, we have installed more wind power than anyone else.

Through our industry-leading smart data capabilities and unparalleled more than 86 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions.

Together with our customers, Vestas’ more than 24,500 employees are bringing the world sustainable energy solutions to power a bright future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity.

We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.

Nearest Major Market: Fort Collins
Nearest Secondary Market: Greeley

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