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Job Alerts: Director, Technical Desk at Bishop and Rooks

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Bishop and Rooks is a company providing integrated professional services in the areas of audit, legal, tax, financial accounting, payroll and business advisory. We work through our offices in Nigeria (Lagos, Port Harcourt, Abuja and Ibadan) and Ghana (Accra).

We are recruiting to fill the position below:

Job Title: Director, Technical Desk

Location: Lekki, Lagos
Employment Type: Full Time

Summary

  • We are currently seeking exceptional candidates for the role of a Director, Technical Desk. The ideal candidate must be a qualified chartered accountant with a certificate of practice and have a minimum of 7years in the industry.

Job Description

  • Candidate is expected to develop and achieve Technical Support objectives and goals to support the Firms vision.
  • Manage and direct a team of Technical Support, Business Services and Service Resolution and Technical Processing Leaders while leading the development of the vision and strategy for the Sales & Service team.
  • Ensure targeted service and performance standards are achieved or exceeded.
  • Execute tactical plans and initiatives that exceed customer expectations via phone, email, and web—resulting in increased customer satisfaction and sales and Associate satisfaction that will be realized in lower attrition and higher productivity.
  • Establish and manage communication channels within and among divisions—being the liaison to provide customer feedback to the Senior Management Team.

Minimum Qualifications

  • Bachelor’s / Master’s Degree with at least 7 years of working experience.
  • Knowledge of accounting, auditing, and regulatory professional standards.
  • Minimum of a bachelor’s degree.
  • Extensive experience in a leadership or management role, preferably in the Internet sector.
  • Strong technical background.
  • Previous experience with process improvement.

Application Closing Date
12th March, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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