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Job Alerts: Key Account Manager at an IT Firm – Willers Solutions Limited


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Willers Solutions Limited – Our client, an IT firm is recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Responsibilities

  • Generating sales for a portfolio of accounts
  • Identifying new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling
  • Attending client’s meetings
  • Preparation of Proposal, bids and quotes
  • Actively participating in all sales meetings along with attendance of Tech shows as required
  • Ensure excellent customer satisfaction working with customers
  • Providing appropriate feedback from customers and ensuring resolution of issues (if any).
  • Maintaining and updating customer contact records
  • Managing and resolving conflicts with clients
  • Interacting and coordinating with the sales team and other staff members in other departments working on the same account
  • Identifying clients’ budgets
  • Meeting targets and deadlines for accounts
  • Planning and prioritizing personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity.
  • Planning and managing personal business according to an agreed market development strategy.
  • Managing product/service mix, pricing and margins according to agreed aims.
  • Maintaining and growing existing client base
  • Conducting customer account analysis
  • Maintaining, building and servicing relationship on a regular basis
  • Responsible for developing relationships with assigned customer base.


  • Bachelor’s degree in Marketing or any other related field
  • Minimum 5 years of professional working experience.
  • Relevant experience in an IT FIRM is preferred.
  • Must have demonstrated ability to create sales/relationship opportunities with clients, prospects and consultants in assigned market segments.
  • Must have excellent sales skills and in-depth product knowledge.
  • Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization.
  • Demonstrated ability to close business.
  • Strong presentation skills.

Application Closing Date
10th January, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Key Account Manager” as the subject of the mail.

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