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Job Alerts: Service Manager (2 / 3 Wheeler) at George Houston Resources Limited

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George Houston Resources Limited is an integrated Human Resource Services firm registered in Nigeria. We provide our clients with services that ensure that their staffing needs are addressed in a timely and effective manner thereby allowing them to save cost and focus on other core areas of business.

We are recruiting to fill the position below:

Job Title: Service Manager (2 / 3 Wheeler)

Location: Lagos
Employment Type: Full-time

Job Description

  • Responsible for 2 / 3 Wheeler Service operations.
  • Directly handling customer concerns and service issues.
  • Advice the customers on service and fill job charts.
  • Plan and Schedule daily and weekly activities for the field technicians
  • Leading the Team of Service Dept.
  • Work in accordance with approved SLA requirements to sustain high levels of data consistency, timeliness, maintaining up – to – date and complete databases.
  • Ensure the Customer satisfaction and other feedback analysis mythology.
  • Responsibly for Warranty Parts Analysis and their Countermeasure.
  • Resolve Service Related Issues at the Dealer end.
  • Ensure Service setup requirement at Dealership.
  • Visit dealerships and manufacturers to perform physical checks.

Requirements

  • B.Engr., Mech / Elect. Or Diploma in Mech / Elect.
  • Working Knowledge of automobile Industry with 5-10 years experience ( Preferred 2 / 3 wheelers ).
  • Exceptional communication skills, verbal and written in English.
  • Experience gained within a client focused specialist environment.
  • The ability to work towards tight deadlines and work in a fast-paced environment.
  • The ability work independently and as part of a team.
  • Proficient with MS packages (Excel in particular).

Application Closing Date
20th April, 2021.

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to:
[email protected] using the job title as the subject of the mail.

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