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Nigeria Jobs Alerts: Sales Operations Manager – Lagos


Adexen Recruitment Agency – Our client, a Pharmaceutical company is currently recruiting suitably qualified to fill the position below:

Job Title: Sales Operations Manager

Location: Lagos, Nigeria
Industry: FMCG
Job Seniority: Senior level
Job Category: Business Development
Employment Type: Full time


  • Providing operational support to the sales team; also responsible for inbound and/or outbound lead generation for new product sales
  • Sales forecasting, analytics, productivity, and other sales support functions
  • Strategic interface with Marketing team for effective execution of sales-oriented initiatives to deepen brand penetration
  • Set strategic operational goals by liaising with other HODs
  • Translate the strategic goals into B2B / retail operational plans to achieve the required targeted business growth and profitability
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Evaluate overall performance by gathering, analysing and interpreting data and metrics
  • Manage a successful sales support team to consistently meet and exceed daily sales performance metrics
  • Effectively manage Sales Operations’ expenses to ensure delivery of internal gross margin goals
  • Approve expenses and manage profitability reporting as it relates to field metrics
  • Ensure that the company runs with legality and conformity to established regulations e.g. Prepare Service Level agreement for vendors registration
  • Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
  • Act as a liaison / partner between the Sales Team and other internal customers
  • Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals
  • Work closely with Marketing to create, implement, and track successful marketing campaigns that maximize the organization’s visibility with medical communities, professional associations, and other stakeholders (partners)
  • Complete sales forecasts, sales activity reports and presentations in a timely manner
  • Supervise, manage and develop the Sales Support team

Desired Skills and Experience

  • A firstin Sciences or Humanities, A Post-Graduateor MBA is required
  • Minimum of five (5) years’ work experience
  • Previous experience in Sales Operations, Sales Administration in relevant industry will be added advantage
  • Experience and success in recruiting and retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse sales team
  • Outstanding oral and written communication skills
  • Demonstrated ability to evaluate and balance team and individual workloads
  • Negotiation skills, analytical skills, able to multitask and dedicated
  • Skills: Reports, Sales Operations, Customer Relations, Sales Management, Forecasting, Marketing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:



The post Sales Operations Manager – Lagos appeared first on INIJOBHOUSE.

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