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Sales Associate / Sewing Machinist at a Fashion Brand – Ukeccy Solutions

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Ukeccy Solution – Our client, a fashion brand, dedicated to making women standout as Lady Bosses in a classy and unique way, is recruiting to fill the position below:

Job Title: Sales Associate / Sewing Machinist

Location: Lekki, Lagos
Employment Type: Full Time

Description

  • We are looking for a Sales associate to provide excellent service and meet sales quotas for our business.
  • Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
  • You will help identify client needs, present and answer questions about our products and services and recommend solutions.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Listen to customers’ questions and concerns and provide answers or responses
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products and Provide information about products and services
  • Ensure racks are fully stocked.
  • Provide excellent customer service (especially during peak times)
  • Take orders, calculate charges, and process billing or payments
  • Review customer accounts and make changes, if necessary
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Inform customers about discounts and special offers
  • Provide customer feedback to your manager
  • Stay up-to-date with new products/services
  • Taking customers’ measurements using a tape measure.
  • Accurately following the company’s measurements, instructions, and preferences guides.
  • Altering garments to improve comfort and fit, which includes shortening sleeves or straps, narrowing lapels, as well as taking in or letting out seams.
  • Repairing customers’ garments, which includes patching or sewing tears, holes and zip.
  • Altering machine settings to suit the type of material and finish required
  • Oiling and cleaning of machine

Requirements

  • Bachelor’s Degree / HND / OND. B.Sc in Marketing or related field is a plus.
  • High School Degree.
  • Experience: 2 – 4 years
  • Proven work experience as a Customer Success Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • Must be living in Lekki environs.
  • Preferably a female.

Application Closing Date
21st December, 2021.

Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted.

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